Lexmark MS312dn Laser Printer Manual Do Utilizador
Jammed pages are not reprinted
Action
Yes
No
a
Turn on jam recovery.
1
From the control panel, navigate to:
Settings > General Settings > Print Recovery > Jam Recovery
2
Select On or Auto.
3
Depending on your printer model, press
.
b
Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is solved. Contact
.
Solving print problems
Printing problems
Print jobs do not print
Action
Yes
No
Step 1
a
From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
The problem is solved. Go to step 2.
Step 2
a
Check if the printer is plugged in and turned on, and if Ready appears
on the printer display.
on the printer display.
b
Resend the print job.
Do the jobs print?
The problem is solved. Go to step 3.
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is solved. Go to step 4.
Troubleshooting
178