Savin 2045 Manual Do Utilizador

Troubleshooting

83

This section contains advice on what to do if you have problems scanning an
original, or if the network delivery scanner or e-mail function does not work.
Various messages that may appear on the control panel or client computer are
listed, along with causes and solutions.

No image results from scan-
ning.

The original was placed with the front and back reversed. 
When the original is placed directly on the exposure glass, the 
side to be scanned must face down. When the original is fed via 
the ADF, the side to be scanned must face up. See p.31 “Setting 
Originals”.

The image is distorted or out 
of position.

• The original was moved during scanning. Do not move the 

original during scanning.

• The original was not pressed flat against the exposure glass. 

Make sure that the original is pressed flat against the expo-
sure glass.

The scanned image is dirty.

The exposure glass or the exposure glass cover is dirty. Clean 
these parts. See General Settings Guide.

The scanned image is upside 
down.

The original was placed upside down. Place the original in the 
correct orientation.
See p.31 “Setting Originals”.

The delivery scanner func-
tion screen is not displayed.

• If the network TWAIN scanner screen appears when the ma-

chine is switched to scanner mode, press [Cancel] to switch to 
the network delivery scanner screen.

• If the display does not switch from network TWAIN scanner 

to network delivery scanner, the delivery scanner settings 
are not correct. See p.11 “Default Settings”, and then make 
the appropriate settings.