Zebra Technologies P640i Manual Do Utilizador

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P640i Card Printer User Guide
980541-001 Rev. A
Troubleshooting
Unusual Printer/Lmainator Events
Completely unexpected print results
Color ribbon out, or nearly out. Replace ribbon.  Section 2
Main cover opened during a print job. Open and close main cover, then press RIBBON to 
re-sync ribbon. Reprint last job.
Color ribbon panels out of sync, see previous action.
Color ribbon not advancing consistently. Color ribbon supply and/or takeup cores not 
engaging properly on arbors. Section 2
Front (color side) of card printed with black. Open and close main cover, then press 
RIBBON to re-sync ribbon.
Inconsistent color, very faint printing. Printhead not pressing on ribbon. Reference 
Color ribbon torn, or jamming intermittently. Clear jam. Pull out more from supply roll 
and reattach to takeup roll. Section 2
YMC color panels stick to card
Printhead running too hot. Can happen after head replacement if head resistance 
incorrectly entered through printer driver. Reference 
, Printer Adjustment
Check ribbon takeup and supply torques. Reference 
K (Black) panel sticks to card
Printhead running too hot. Can happen after head replacement if head resistance 
incorrectly entered through printer driver. Reference 
, Printer Adjustment
Black panel density and/or preheat set too high.  Reference 
Calibration
Check ribbon takeup and supply torques. Reference 
Loud rattling/screeching from card transport
Card(s) has fallen onto truck drive belt, and is jammed at some point. Open cover, remove 
all cards from hopper. Remove jammed card if accessible. Look for card(s) in the 
transport bed. Using card transport knob, hand-crank truck to push card into one of two 
areas for easy removal - under hopper, or under flip station (lift carrier for access, then 
push it down again).
Brief rattling noise before every print job
Make flip station rest position adjust parameter less positive. (But be sure the carrier still 
descends to its physical end-stop, otherwise it may fail to pick card off platen.)  Reference 
, Flip Station Adjustment
Rattling noise every 10 cards
Cleaning cassette not firmly engaged.  Reference