Sony PCV-W10 Manual Do Utilizador

Your modem may be experiencing equipment or software conflicts. If your 
modem is not functioning properly, check the following:

❑

Check that the telephone line is plugged into the modem line jack.

❑

Check that the telephone line is working properly. You can verify the line by 
plugging in an external device such as a standard telephone or fax machine 
and listening for a dial tone.

❑

Check that the access telephone number (POP) is correct.

❑

All software applications that are preinstalled by Sony are compatible with 
your computer’s modem. If you have installed other software, contact the 
software publisher for information on how to configure the software in order 
to recognize the modem.

❑

If it appears that your modem is not functioning properly, check the device 
status. 

Click Start in the Windows taskbar, then click Control Panel.

Click Printers and Other Hardware and then select Phone and 
Modem Options.

From the Modems tab, click to select your modem.

Click Properties. The Modem Properties window appears.

Review the information in the Device status section. If your modem is 
not working properly, click the Troubleshoot button. The VAIO Help 
and Support Center window appears.

Follow the on-screen instructions to resolve the problem.

✍

You may need to reinstall the modem drivers. See “Reinstalling device drivers using 
Application Recovery CD(s)” for more information.