Toshiba Satellite/Satellite PRO T230D SERIES Manual Do Utilizador

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2 Troubleshooting Procedures 
 
                                                                                                           
Satellite/Satellite PRO T230D
 Series Maintenance Manual
                                                                    
20
 
To determine if the computer’s external USB devices are functioning properly, perform the 
following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue as 
instructed. 
Procedure 1:  External device and connection check 
Procedure 2:  Replace system board 
Procedure 1 
External device and connection check 
The USB device may be damaged or the connection may be faulty. Use windows application 
to check device can work fine or not. If an error is located, go to Perform Check 1. If an error 
does not occur, the USB is functioning ok. 
Check 1 
Make sure USB device cable is firmly plugged into one of the USB sockets. If the 
cable is connected correctly, go to Check 2. 
Check 2 
Plug the USB device into another USB socket (there are three in all). If the USB 
device still does not work, go to Check 4. 
If the device functions correctly when connected to another USB port, go to 
Check 3. 
Check 3 
Make sure that the USB socket is firmly secured to the system board of the 
computer. If the malfunction remains, the system board or USB small board may 
be damaged. Go to Procedure 2. 
Check 4 
Connect an alternative USB device to one of the computer’s USB ports, and then 
boot the computer. The computer automatically detects the external device. 
If the alternative USB device works correctly, the original device may be 
damaged and should be replaced. 
If the alternative USB device appears to have the same problem as the original 
device, the system board or USB small board may be damaged. Go to Procedure 
2. 
Procedure 2 
Replace system board 
If the error persists, the system board or USB small board may be damaged. Replace it with a 
new one following the instructions in Chapter 4.