Toshiba S500M Manual Do Utilizador

To check if the computer’s web camera is malfunctioning or not, follow the troubleshooting 
procedures below as instructed. 

Procedure 1:  Check on Windows OS 
Procedure 2:  Connector Check and Replacement Check 

Use the software, Camera Assistant Software, which is originally prepared in the computer to 
check if the web camera can record/replay still images and moving images (including sound) 
without problems. 

 

 

When the Camera Assistant Software is installed, the menu will stay on the screen 
but hide at the left edge of the screen. Move the pointer to the left on the screen to 
show the menu. When the menu appears, double-click the icon for Web Camera to 
operate the web camera. 

If any troubles occur on recording/replaying of still or moving images, perform 
Procedure 2. 

 

The connection of cables, web camera and microphone may be defective. Otherwise, they 
may be faulty. disassemble the computer following the steps described in Chapter 4 and 
perform the following checks. 

Check 1  If the connection is loose, reconnect it firmly and check each connection. If the 

problem still occurs, perform Check 2.