Toshiba S500M Manual Do Utilizador

Troubleshooting Procedures

2-6 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)

2.1 Troubleshooting

Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is
causing the computer to malfunction. (The “FRU” means the replaceable unit in the field.)
The FRUs covered are:

1. Power supply

8. Optical Disk Drive

15. PCI ExpressCard slot

2. System Board

9. Modem

16. Fingerprint Sensor

3. USB FDD

10. LAN

17. Web camerta

4. 2.5” HDD

11. Wireless LAN

5. Keyboard

12. Bluetooth

6. Touch pad

13. Sound

7. Display

14. Bridge Media slot

The Test Program operations are described in Chapter 3. Detailed replacement procedures are
described in Chapter 4.

NOTE: Before replacing the system board, it is necessary to execute the subtest 03 DMI

Information save of the 3.4 Setting of the hardware configuration in Chapter 3.

After replacing the system board, it is necessary to execute the subtest 04 DMI
Information recovery and subtest 08 System configuration display of the 3.4
Setting of the hardware configuration in Chapter 3. Also update with the latest
EC/KBC as described in Appendix H “EC/KBC Rewrite Procedures”.

After replacing the LCD, update with the latest EC/KBC as described in Appendix
H “EC/KBC Rewrite Procedures” to set the SVP parameter.

The implement for the Diagnostics procedures is referred to Chapter 3. Also, following
implements are necessary:

1. Phillips screwdrivers (For replacement procedures)
2. Implements for debugging port check

 Toshiba MS-DOS system FD
 RS-232C cross cable

 Test board with debug port test cable

 PC for displaying debug port test result