Toshiba PSAGBX Manual Do Utilizador

2.5 2.5-inch HDD

2 Troubleshooting

Satellite A300/Satellite Pro A300/EQUIUM A300/SATEGO A300 Maintenance Manual 2-11

2.5 HDD

To check if the 9.5mm or 12.5mm HDD is defective or malfunctioning, follow the
troubleshooting procedures below as instructed.

Procedure 1 Message Check

Procedure 2 Partition Check

Procedure 3 Format Check

Procedure 4 Test Program Check

Procedure 5 Connector Check and Replacement Check

CAUTION: The contents of the HDD will be erased when the HDD diagnostic test or
formatting is executed. Save the required contents of the HDD to floppy disks or other
storage drive in advance.

Procedure 1 Message Check
When the computer's HDD does not function properly, some of the following error messages
may appear on the display. Follow the steps below to check the HDD.

Check 1

If either of the following messages appears, go to Procedure 2. If the
following messages do not appear, perform Check 3.

Insert system disk in drive
Press any key when ready .....
or
Non-System disk or disk error
Replace and press any key

Check 2

Check TSETUP to see if the Hard Disk option has been set to “Not used”.
If so, choose another setting and restart the computer. If the problem
persists, go to Procedure 2.

Procedure 2 Partition Check
Boot from the DOS system. Perform the following checks:

Check 1

Type C: and press the Enter key. If you cannot change to drive C,
perform Check 2. If you can change to drive C, perform Check 3.

Check 2

Type FDISK and press the Enter key. Choose “Display partition
information” from the FDISK menu. If drive C is listed, perform Check 3.
If drive C is not listed, return to the FDISK menu and choose the option to