Toshiba X205 Manual Do Utilizador

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2 Troubleshooting Procedures 
Satellite x200/x205/satellite Pro x200 /
 EQUIUM X200 /SATEGO X200 Series
 Maintenance Manual      
4  
 
 
2.2 Troubleshooting 
Flowchart 
If you know the location of the malfunction, turn directly to the appropriate section of this 
chapter. If the problem is unspecified, use the flowchart in Figure 2-1 as a guide for 
determining which troubleshooting procedures to execute.  Before performing any 
troubleshooting procedures, verify the following: 
z  Ask the user if a password is registered and, if it is, ask him or her to enter the password. 
z  Verify with the customer that Toshiba Windows Vista is installed on the hard disk. 
Operating systems that were not preinstalled by Toshiba can cause the computer to 
malfunction. 
z  Make sure all optional equipment is removed from the computer. 
z  Make sure the floppy disk drive, if installed, is empty. If no FDD module is installed, 
you should use an external FDD to run the diagnostics tests