Toshiba L310 Manual Do Utilizador

User’s Manual

9-9

Troubleshooting

Recovery Discs

CD-RW/DVD-ROM drive

For more information, refer to Chapter 4, 

The following message 

appears when 

executing Recovery 

Disc Creator.
"The Recovery Disc 

Creator can not be 

launched because there 

is no recovery partition."

You will see this message if you have previously 

chosen to remove the partition and are trying to 

create "Recovery Media". When there is no 

recovery partition, the Recovery Disc Creator 

cannot make Recovery Media. However, if you 

have already created a "Recovery Media", you 

can use it to restore the recovery partition.
Simply follow the instructions in "Restoring the 

preinstall software from your creating Recovery 

Media" section in this manual. You will be 

directed to select "Restore Original Factory 

Image" from the drop-down menu. If you have 

not created "Recovery Media", please contact 

TOSHIBA support for assistance.

You cannot access a 

CD/DVD in the drive 

Make sure the drive's drawer is securely closed. 

Press gently until it clicks into place. 

Open the drawer and make sure the CD/DVD is 

properly seated. It should lie flat with the label 

facing up. 

A foreign object in the drawer could block laser 

light from reading the CD or DVD. Make sure 

there is no obstruction. Remove any foreign 

object. 

Check whether the DVD is dirty. If it is, wipe it 

with a clean cloth dipped in water or a neutral 

cleaner. Refer to the 

Chapter 4, 

, for details on 

cleaning.