Toshiba A500D/PRO A500DPRO A500D Manual Do Utilizador

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2Troubleshooting Procedures 
 
 
                                                                                                            
Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual
46
 
The HDD/SSD or system board may be the reason of a HDD/SSD fault. Either of these two 
components may be damaged. To determine if the computer’s HDD/SDD is functioning 
properly, perform the following procedures. Figure 2-16 outlines the process. Start with 
Procedure 1 and continue with the other procedures as instructed. 
Procedure 1:  Diagnostic test 
Procedure 2:  Connector and replacement check 
Procedure 1 
Diagnostic test 
Run the Diagnostic Program, which will automatically execute the HDD/SSD R/W test. 
(Refer to Chapter 3 system configuration check), Tests and Diagnostics for more information 
on the program. 
If an error is located, go to Procedure 2.  If an error is not located, the HDD/SSD function is 
functioning properly. 
 
Procedure 2 
Connector and replacement check 
The HDD module or system board may be disconnected or damaged.  Disassemble the 
computer following the steps described in Chapter 4, Replacement Procedures, and perform 
the following checks. 
 
Check 1 
Make sure that the HDD module is securely slotted into the system board. If the 
problem persists, go to Check 2. 
Check 2 
The HDD module may be damaged. Replace it with a new one following the 
instructions in Chapter 4. If the problem still exists, perform Check 3. 
Check 3 
The system board may be damaged.  Replace it with a new one following the 
instructions in Chapter 4.