GarrettCom Magnum 6KQ Manual Do Utilizador

Página de 56
Magnum 6KQ Managed Field Switch Installation and User Guide             (04/07) 
 
 
43
www  GarrettCom  com
.
.
 
5.2.12 6KQ-BLNK
 
 
The 6KQ-BLNK is a blank 
face plate or cover plate that must be 
installed in any empty 6KQ PM slot to 
maintain proper cooling air flow, 
safety, etc. Two screws underneath the 
front panel hold the 6KQ-BLNK in 
place.     
 
6.0 TROUBLESHOOTING 
 
All Magnum Ethernet products are designed to provide reliability and 
consistently high performance in all network environments.  The installation of a 
Magnum 6KQ Switch is a straightforward procedure (see INSTALLATION, Section 
3.0).  The operation is also straightforward and is discussed in Section 4. 
 
Should problems develop during installation or operation, this section is 
intended to help locate, identify and correct these types of problems.  Please follow the 
suggestions listed below prior to contacting your supplier.  However, if you are unsure of 
the procedures described in this section or if the Magnum 6KQ Switch is not performing 
as expected, do not attempt to repair the unit; instead contact your supplier for assistance 
or contact GarrettCom Customer Support. 
6.1 
Before Calling for Assistance 
1. 
If difficulty is encountered when installing or operating the unit, refer back to 
 
the Installation Section of the applicable chapter of this manual.  Also check 
 
to make sure that the various components of the network are interoperable. 
2. 
Check the cables and connectors to ensure that they have been properly 
connected and the cables/wires have not been crimped or in some way 
impaired during installation.  (About 90% of network downtime can be 
attributed to wiring and connector problems.) 
3. 
Make sure that DC power is properly attached to each Magnum 6KQ Switch 
unit.  Use the PWR LEDs to verify each unit is receiving power. 
4. 
If the problem is isolated to a network device other than the Magnum 6KQ 
Switch product, it is recommended that the problem device be replaced with a 
known good device.  Verify whether or not the problem is corrected.  If not, go 
to Step 5 below.  If the problem is corrected, the Magnum 6KQ Switch and its 
associated cables are functioning properly. 
5. 
If the problem continues after completing Step 4 above, contact your supplier 
of the Magnum 6KQ Switch unit or if unknown, contact GarrettCom, Inc.by 
fax, phone or email (support@garrettcom.com) for assistance.