GarrettCom P80F Manual Do Utilizador

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Magnum P80F & P80C Personal Switches                      Installation and User Guide (07/03)
 
 
 
 
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5.0 TROUBLESHOOTING 
 
All Magnum Ethernet products are designed to provide reliability and consistently 
high performance in all network environments.  The installation of Magnum P80F & P80C 
Personal Switch is a straightforward procedure (see  INSTALLATION, Section 3.0);  the 
operation is also straightforward and is discussed in Section 4. 
 
Should problems develop during installation or operation, this section is intended to 
help locate, identify and correct these types of problems.  Please follow the suggestions listed 
below prior to contacting your supplier.  However, if you are unsure of the procedures described 
in this section or if the Magnum P80F & P80C Personal Switch is not performing as expected, 
do not attempt to repair the unit; instead contact your supplier for assistance or contact 
GarrettCom Customer Support. 
5.1 
Before Calling for Assistance 
1. 
If difficulty is encountered when installing or operating the unit, refer back to   the 
Installation Section of the applicable chapter of this manual.  Also check to make sure 
that the various components of the network are interoperable. 
2. 
Check the cables and connectors to ensure that they have been properly 
 
connected and the cables/wires have not been crimped or in some way 
 
impaired during installation.  (About 90% of network downtime can be 
 
attributed to wiring and connector problems.) 
3. 
Make sure that an AC power cord is properly attached to each Magnum P80F & P80C 
Personal Switch unit.  Be certain that each AC power cord is plugged into a 
functioning electrical outlet.  Use the PWR LEDs to verify each unit is receiving 
power.     
 
 
 
 
 
 
 
4. 
If the problem is isolated to a network device other than the Magnum P80F & P80C 
Personal Switch product, it is recommended that the problem device is replaced with a 
known good device.  Verify whether or not the problem is corrected.  If not, go to Step 
5 below.  If the problem is corrected, the Magnum P80F & P80C Personal Switch and 
its associated cables are functioning properly. 
5. 
If the problem continues after completing Step 4 above, contact your supplier of the 
Magnum P80F & P80C Personal Switch unit or if unknown, contact GarrettCom, 
Inc.by fax, phone or email (support@garrettcom.com) for assistance.