Avaya NN44400-710 Manual Do Utilizador

After you customize a real-time display and save it in your Private Tabular Displays 
folder, you can share the display with other users by making a public copy. You can copy 
the display to the Public Tabular Displays folder on the currently selected server or 
across all servers on the network to which you have access.

For information about making public copies of graphical displays, see 

 or 

Log on to the Real-Time Reporting component.

In the left pane, click the Contact Center Manager Server on which to create a public 
copy of a private real-time display.

Select the Private Tabular Displays folder.

From the expanded Private Tabular Displays folder, select the display to copy.

At the bottom of the Properties page, type the name of the display as you want it to 
appear in the Public Tabular Displays folder. 

Attention:  You can use only alphanumeric characters in the display name; do not use special 
characters. You cannot type the same name used by one of the Standard Public displays 
because you cannot overwrite these displays. If you type the same name as an existing copied 
display; then you overwrite the existing display.

Select the servers on which you want the public copy of your private display to appear. 
You can choose the current server on which you save the private display or all servers 
to which you have access.

If you have access to an NCC server and you copy a nodal display across all servers, 
you do not see the nodal display on the NCC server. You can copy nodal real-time 
displays to every server on the network except the NCC server. Likewise, you can copy 
private network-consolidated displays to the Public Tabular Displays folder only on the 
NCC server (that is, you cannot copy these displays across all servers in the network). 

Click Make Public Copy to save the private display in the Public Tabular Displays 
folder.

In the Public Display window, you can view the public display, make a new private 
copy of it, or, if you are an administrator logged on as webadmin, you can delete the 
display.