Avaya NN44400-710 Manual Do Utilizador
Real-time Reporting
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NN44400-710 Contact Center Performance Management
12 November 2010
Printing a real-time display
If you require a hard copy, you can print a real-time display.
Procedure steps
Step
Action
1
Log on to Real-Time Reporting.
2
In the left pane, click the server on which the real-time display is stored.
3
Navigate to the real-time display.
4
Click Print.
5
In the Print dialog box, from the Printer Name list, select the desired printer.
6
Click OK.
--End--
Deleting a private display
Delete private tabular and graphical displays.
After you delete a display, you cannot recover it.
Prerequisites
•
At least one private display must exist
Procedure steps
Step
Action
1
Log on to the Real-Time Reporting component.
2
In the left pane, click the server that contains the private display to delete.
3
Click the Private Tabular Displays folder to delete a private tabular display.
OR
Click the Private Graphical Displays folder to delete a private graphical display.
4
In the selected folder, click the private display to delete.
5
In the right pane, click Remove Private Display to delete a private tabular display.
OR
Click Remove Display to delete a private graphical display.
6
In the confirmation dialog box, click OK.
The system permanently deletes the display.
--End--