Planon System Solutions DocuPort Series DocuPen Manual Do Utilizador

 

 

What is the Capacity of the Pen’s Memory Bank?.............. 

31 

LED Lights Do Not Turn on?................................................ 31 
Images are Not Readable?.................................................. 31 
All LED Lights Are Flashing?............................................... 31 
Do I need a Computer to Scan?.......................................... 31 

 

How are the Scanned Images handled?............................. 32 
Which Cable Do I use?………………........……................... 

32 

What is a Good Scanned Image?………………………….... 

33 

Why is Part of Image Missing?............................................ 34 
Why is Image Compressed?................................................ 35 
Why is Image Skewed?....................................................... 36 
 
TROUBLESHOOTING ……………...................................................... 37 
 
Cannot Connect to the Penscanner..................................... 37 
Blinking LED Lights Error Conditions................................... 38 
Software Error Installation Messages USB.......................... 

39 

Software Error Installation Messages Win 2000, & XP........ 

40 

Software Error Installation Messages ScanSoft

®................... 

41 

Download Failed Error Message.......................................... 42 
Lost Calibration Message..................................................... 43 
Download Failed.................................................................... 44 
 
 

 

 
 
APPENDIX.......................................................................................... 45 
 
 
A. DocuPen™ Specifications…………………………………. 

45 

B. Proper Handling and Safe Use…………………………. 

46 

C. Technical Support……………………………………….. 

46 

Warranty ……………………………………………………... 

47 

Warranty Card……………………………………………….. 

48 

 
TOLL FREE HELP LINE 
 
1-877-DOCUPEN (362-8736) 
 

 
 

DocuPen™  Operation Manual  

4