Planon System Solutions DocuPort Series DocuPen Manual Do Utilizador

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Troubleshooting
 
Software Installation Error Messages Win 2000/XP 
 
This message may appear during an installation with Windows 2000 or Windows XP if you are not logged on as Administrator 
but as a Guest or other name. 
 
1.  You must be log on as Administrator. 
 
 
 
 
 
 
 
 
 
 
2.   Cancel installation & Verify that no programs have been installed. Remove CD 
 
3. 
If programs have been installed they must be un-installed with the Windows Control Panel, 
Add/Remove Program. 
 
4.   Restart computer, & Log on as Administrator. 
 
5. 
Load CD Auto play should start. 
 
 
 
For more detailed help contact 
TOLL FREE 1-877-DOCUPEN 
HELPLINE   
 
or email via support@docuport.com 
 
 
 
 
DocuPen™ Operation Manual 
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