ZyXEL ADSL Prestige 2602R-61 VoIP 91-006-024004B Manual Do Utilizador

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Prestige 2602R Series User’s Guide
Chapter 38 Troubleshooting
347
C
H A P T E R
 38
Troubleshooting
This chapter covers potential problems and the corresponding remedies.
38.1  Problems Starting Up the Prestige
38.2  Problems with the LAN
Table 115   Troubleshooting Starting Up Your Prestige
PROBLEM
CORRECTIVE ACTION
None of the 
LEDs turn on 
when I turn on 
the Prestige.
Make sure that the Prestige’s power adaptor is connected to the Prestige and plugged 
in to an appropriate power source. Make sure that the Prestige and the power source 
are both turned on.
Turn the Prestige off and on.
If the error persists, you may have a hardware problem. In this case, you should 
contact your vendor.
Table 116   Troubleshooting the LAN
PROBLEM
CORRECTIVE ACTION
The LAN LEDs 
do not turn on.
Check your Ethernet cable connections (refer to the Quick Start Guide for details). 
Check for faulty Ethernet cables.
Make sure your computer’s Ethernet Card is working properly.
I cannot access 
the Prestige from 
the LAN. 
If Any IP is disabled, make sure that the IP address and the subnet mask of the 
Prestige and your computer(s) are on the same subnet.