SMART Technologies 600i4 Manual Do Utilizador

 

CHAPTER 5 – TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD 
SYSTEM

Resolving Audio Issues

The projector doesn’t have integrated speakers, but you can connect an audio system 
to the audio output connector in the projector’s connection panel. If no sound is 
coming from your audio system, perform the following procedure.

1. Ensure that the speakers’ or audio system’s cables are properly connected to the 

audio output plug on the projector’s connection panel.

2. Ensure that Audio Mute is off. Press the Mute button on the projector’s remote 

control and, if Audio Mute is on, turn it off.

3. Check the ECP’s volume knob or use the projector’s remote control to ensure 

volume isn’t set to the lowest position.

4. Ensure your speaker or audio system is on and that volume is enabled.

5. Check that your source input, such as your computer or video device, isn’t 

malfunctioning, that its audio output is on and that its volume isn’t set to the lowest 
position.

6. If the previous steps don’t resolve the issue, contact your 

Resolving Video Issues

If your projector has a frozen image, perform the following procedure.

1. Ensure that the Hide Display feature is off. Press the Hide Display button on the 

projector’s remote control to hide or show the display.

2. Ensure that your source device, such as your DVD player or computer, isn’t 

malfunctioning.

3. Turn off the projector, and then wait 15 minutes for it to cool down.

4. Disconnect the power cord from the power outlet. Wait a minimum of 60 seconds.

5. Reconnect the power cord. 

6. Restart the projector.

7. If the previous steps don’t resolve the issue, contact your