ZyXEL Access Point G1000 v2 91-005-124001B Manual Do Utilizador

ZyXEL G-1000 v2 User’s Guide

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Chapter 18 Troubleshooting

Table 60   Troubleshooting the Password

I cannot access the 

G-1000 v2.

The Password and Username fields are case-sensitive. Make sure that you enter the 

correct password and username using the proper casing.
Use the RESET button on the top panel of the G-1000 v2 to restore the factory default 

configuration file (hold this button in for about 10 seconds or until the link light turns 

red). This will restore all of the factory defaults including the password. 

Table 61   Troubleshooting the WLAN Interface

Cannot access the 

G-1000 v2 from the 

WLAN.

Make sure the link light on the ZyXEL device is on. 
Check that both the G-1000 v2 and your wireless station are using the same security 

settings. Refer to 

 to confirm your settings.

I cannot ping any 

computer on the 

WLAN.

Make sure the link light on the ZyXEL device is on. 
Make sure the wireless adapter on the wireless station(s) is working properly.
Check that both the G-1000 v2 and wireless station(s) are using the same 

Name(SSID), channel and WEP keys (if WEP encryption is activated).