DeLonghi ESAM2800 Manual Do Utilizador

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TROUBLESHOOTING
Below is a list of some of the possible malfunctions. 
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM 
POSSIBLE CAUSE
SOLUTION
The coffee is not hot 
The cups were not preheated.
Warm the cups by rinsing them with hot
water (N.B. you can use the hot water
function). 
The infuser has cooled down because
2/3 minutes have elapsed since the last 
coffee was made.
Before making coffee, heat the infuser by
pressing the  
 button.
The coffee is weak or 
not creamy enough. 
The coffee is ground too coarsely.
Turn the grinding adjustment knob one
click anticlockwise towards “1” while the 
coffee mill is in operation (fig. 7). The 
effect is only visible after delivering 2 
coffees (see the section: “Adjusting the 
coffee mill” on page 11).
The coffee is unsuitable.
Use pre-ground coffee for espresso
coffee makers.
The coffee is delivered 
too slowly or a drop at 
a time. 
The coffee is ground too finely.
Turn the grinding adjustment knob
one click clockwise towards “7” while 
the coffee mill is in operation  (fig. 7). 
Continue one click at a time until coffee 
delivery is satisfactory. The effect is only 
visible after delivering 2 coffees (see the 
section: “Adjusting the coffee mill” on 
page 11).
Coffee does not come 
out of one of the 
spouts.
The spouts are blocked.
Clean the spouts with a toothpick.
The frothed milk has 
large bubbles
The milk is not cold enough or is not
semi-skimmed.
You should ideally use skimmed or semi-
skimmed milk at refrigerator temperature 
(about 5°C). If the result is not as you 
wished, try changing brand of milk.
The milk is not frothed
Cappuccino maker dirty.
Clean as described in the section
“Cleaning the cappuccino maker after 
use” 
Steam delivery stops
A safety device stops steam delivery
after 3 minutes.
Wait, then activate the steam function
again.
The appliance does not 
come on. 
It is not plugged into the mains socket.
Plug into the mains socket.
The main switch is not turned on.
Place the main switch in the I position
(fig. 3).