Cisco Systems C9800HDN Manual Do Utilizador

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Troubleshooting
This chapter provides troubleshooting tips.
Troubleshooting the Fiery
Startup diagnostics are described in the Installation and Service Guide for service 
technicians. If you see startup error messages on Command WorkStation or if the Fiery 
does not reach the Idle state, contact your authorized service/support provider.
Troubleshooting during Setup from the Control Panel
The following section explains some error and alert messages you may see during Setup 
that might not be self-explanatory.
Network Setup messages
After this Setup screen
This message
Means
Enable AppleTalk
 
(Network Setup > Protocol 
Setup > AppleTalk  Setup)
No AppleTalk zone found.
The Ethernet network cable is not attached to the connec-
tor on the C9800, or the network cable is not plugged into 
the hub or network. If your AppleTalk network has zones, 
and you want to specify a zone for the Fiery, you must con-
nect the network cable to the Fiery before performing 
AppleTalk Setup.
This could also mean that the AppleTalk network does not 
have zones. Zones are not required for printing to the 
Fiery. Press Enter to continue.
Protocol Setup or Service 
Setup (Network Setup)
You must first enable
 
a network port.
Enable at least one network port (Ethernet) in Port Setup 
before beginning Protocol Setup or Service Setup.
Appendix A: 
Troubleshooting