Philips DVP3980K/98 Manual Do Utilizador

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Troubleshooting 
(continued)
 
Problem 
Solution
No audio output from HDMI 
connection.
No video output from HDMI 
connection. 
No sound during DivX movies 
playback.
An DivX movie does not 
repeat.
Certain DivX files do not play 
or are skipped.
–  You will not hear any sound from the HDMI output if 
the source device is only DVI/HDCP (High-bandwidth 
Digital Content Protection)-compatible.
–  It is not possible to output or copy-controlled DVD-
Audio sources from the HDMI connection.
–  Make sure that the audio output setting is not turned 
off. See ‘Setup Menu Options - { Audio Setup Page - 
HDMI Audio }’ for details.
–  HDMI connection can only be made to HDMI-
equipped devices with HDCP (High Bandwidth Digital 
Content Protection). If you wish to connect to a DVI 
connector (equipped with HDCP), you need a 
separate adaptor (DVI to HDMI).
–  Make sure the resolution of this unit matches the 
device you have connected using the HDMI. See 
‘Setup Menu Options - { Video Setup Page - HDMI 
Setup }’ for details.  
–  During resolution selection for DVI TV, a distorted or 
black screen may appear, see HDMI Setup.
–  The audio codec may not be supported by this unit.
–  Check that file size of the movie does not exceed the 
file size of the disc during downloading.
–  Check that the DivX movie download is a complete 
file.
–  Make sure the file name extension is correct. You can 
check this using a computer with CD-ROM.
–  The unit is designed to playback DVD, VCD, SVCD, 
CD audio, MP, WMA and DivX discs only. Other 
digital audio formats such as liquid audio, RM 
(RealMedia), WAV or non-audio files like ‘.doc’, ‘.txt’, 
‘.pdf’ are not supported.
–  Try to play the problem DivX files on a computer. If 
they do not work, the source file appears to be 
corrupted.
–  Try to download the file again from a different source, 
or if you have created the file yourself, save it with 
the correct settings.
dvp3980K_96_98_eng1.indd   48
2008-05-05   2:38:20 PM