Avaya IP Office User and Administration CD Set 4.2 700459332 Manual Do Utilizador
Códigos do produto
700459332
Product Description
IP Office 4.2
IP Office 4.2
© 2009 AVAYA All rights reserved.
Page 269
Issue 18.s.- (22 May 2009)
System Status Application
The System Status Application (SSA) is a diagnostic tool for system managers and administrators to monitor
and check the status of IP Office systems locally or remotely. SSA shows both the current state of an IP Office
system and details of any problems that have occurred. The information reported is a combination of real-
time events, historical events, status and configuration data to assist fault finding and diagnosis. SSA provides
real-time status, historic utilization and alarm information for ports, modules and expansion cards on the
system. SSA connects to all variants of IP Office running release 4.0, using an IP connection that can be
remote or local. Modem connections at 14.4kbps or above are supported for remote diagnostics.
and check the status of IP Office systems locally or remotely. SSA shows both the current state of an IP Office
system and details of any problems that have occurred. The information reported is a combination of real-
time events, historical events, status and configuration data to assist fault finding and diagnosis. SSA provides
real-time status, historic utilization and alarm information for ports, modules and expansion cards on the
system. SSA connects to all variants of IP Office running release 4.0, using an IP connection that can be
remote or local. Modem connections at 14.4kbps or above are supported for remote diagnostics.
SSA provides information on the following:
· Alarms
SSA displays all alarms which are recorded within IP Office for each device in error. The number, date
and time of the occurrence is recorded. The last 50 alarms are stored within IP Office to avoid need for
local PC.
and time of the occurrence is recorded. The last 50 alarms are stored within IP Office to avoid need for
local PC.
· Call Details
Information on incoming and outgoing calls, including call length, call ID and routing information.
· Extensions
SSA details all extensions (including device type and port location) on the IP Office system. Information
on the current status of a device is also displayed.
on the current status of a device is also displayed.
· Trunks
IP Office trunks and connections (VoIP, analog and digital) and their current status are displayed. For
VoIP trunks, QoS information is also displayed (e.g. round trip delay, jitter and packet loss)
VoIP trunks, QoS information is also displayed (e.g. round trip delay, jitter and packet loss)
· System Resources
IP Office includes central resources that are utilized to perform various functions. Diagnosing these
resources is often critical to the successful operation of the system. This includes details on resources
for VCM, Voicemail and conferencing.
resources is often critical to the successful operation of the system. This includes details on resources
for VCM, Voicemail and conferencing.
SSA can be launched independently or from IP Office Manager and there can be up to two (2) SSA clients
connected to an IP Office unit at one time.
connected to an IP Office unit at one time.
Note: SSA is not a configuration tool for IP Office systems. For information on configuration, refer to IP Office
Manager.
Manager.
In IP Office 4.2, System Status Application (SSA) has a new real-time configuration alarms screen which
shows the following new alarms:
shows the following new alarms:
· Duplicate Numbers in Small Community Networking dial plan.
· “No routing for Line” - Incoming Line Group has no associated Incoming Call Route.
· Call Routed to a non-existent Start Point in VoiceMail Pro.
· SSA displays the following new resource availability alarms in IP Office 4.2: