Netcomm NB6 Manual Do Utilizador

Troubleshooting

Windows can not configure this wireless connection.

Enable Wireless Zero Configuration by following these steps:

1. 

Click on the 

Start Menu. Click on Run, type in “services.msc” (without the quotes). Press OK. 

2. 

Scroll down to the bottom of the list, locate the service named 

Wireless Zero Configuration and double-

click on it. 

3. 

Change the Startup type to 

Automatic and check the “Service status”.

4. 

If the Status is Started, simply press the 

Apply button at the bottom of the window, and then press OK.

5. 

If the Status is Stopped, press the 

Start button. Wait until the service has started, then press the Apply 

button, and then press 

OK. 

6. 

Close the Services window. 

7. 

Click on the 

Start Menu. Click on Run, type in “ncpa.cpl” (without the quotes). Press OK. 

8. 

Right-click on the 

Wireless Network Connection, choose Properties. 

9. 

Click on the 

Wireless Networks tab at the top of the window. 

10. 

Make sure the tick-box for 

Use Windows to configure my wireless network settings is TICKED. Then 

press 

OK.

Wireless drop outs and low signal quality.

There are a few things that can cause wireless drops out and low signal quality

1. Interference on the wireless signal from other wireless devices
2. Other wireless network that use the same channel.
3. Obstruction between the router and the wireless computer.

The first thing to do is to change the wireless channel. Please change the wireless channel and see if it 
improves the quality or reduce the drop outs. Please follow these steps to change the wireless channel:

1. 

Open 

http://192.168.1.1/ from internet explorer or any web browser. 

2. 

At the login screen enter “

admin” for both username and password. Then click on “Login” or “OK”.

3. 

Click on 

Wireless and then click on Configuration. 

4. 

Change the channel from 

6 to any number from 1 to 11. 

5. 

Click on 

Save/Apply.