ATTO Technology H308 Guia Do Utilizador

21 ATTO Technology Inc. ATTO ExpressSAS Host Adapter Installation and Operation Manual

•  Check each cable connection on every device.
•  Verify all cables are in proper working condition. 

Loose or broken cables are often the cause of 
errors or problems.

•  Check that devices are plugged into an AC outlet 

and are turned on before you add power to your 
computer.

•  Ensure you have the latest driver for your 

operating system and that the driver is installed 
(refer to 

Install Drivers

 on page 5).

•  Ensure the ExpressSAS adapter is installed 

properly in the computer (refer to 

 on page 11).

1

Open the ATTO

 Configuration Tool from the 

ATTO Utilities found on the Installation CD or 
download from the ATTO web site. Refer to the 
ATTO Utilities Installation and Operation 
Manual for additional information.

2

If the adapter does not appear in the 

Listing, make sure it is properly seated in the 
PCI slot. 
 a.  Remove power from the PC.
 b.  Remove the case.

 c.  Check the PCI slot.
 d.  Replace the case.
 e.  Apply power.

Note

3

Verify the driver is loaded. 
 a.  Click on the adapter name in the 

Listing to view the Basic Info screen.

 b.  If the 

Driver Information section indicates 

Unknown: driver not loaded, reinstall the 
driver. Refer to 

Install Drivers

 on page 5.

 c.  If reinstalling the driver does not fix the 

problem, contact an ATTO authorized 
representative.

4

Reset the NVRAM for all channels to defaults 
and reboot. If the problem persists, contact an 
ATTO authorized representative.

Note