Toshiba 3000 Guia Do Utilizador

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5.375 x 8.375 ver 2.3

If you have followed the recommendations in this chapter and 
are still having problems, you may need additional technical 
assistance. This section contains the steps to take to ask for 
help.

Since some problems may be related to the operating system 
or the program you are using, it is important to investigate 
other sources of assistance first.

Try the following before contacting Toshiba:

❖

Review the troubleshooting information in your 
Windows

®

 XP documentation.

❖

If the problem occurs while you are running a program, 
consult the program’s documentation for troubleshooting 
suggestions. Contact the software company’s technical 
support group for their assistance.

❖

Consult the dealer from whom you purchased your 
computer and/or program. Your dealer is your best source 
for current information.

For the number of a Toshiba dealer near you in the United 
States, call: (800) 457-7777.

If you still need help and suspect that the problem is 
hardware-related, Toshiba offers a variety of resources to help 
you.

Start with accessing Toshiba on the Internet using any 
Internet browser by typing 

Next, try one of Toshiba’s online services. The Toshiba 
Forum can be accessed through CompuServe

® 

by typing:

go toshiba

.