Toshiba 40XV648U Guia Do Utilizador

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Chapter 8: Troubleshooting
• Your TV remote control may not operate certain features 
on your external device. Refer to the owner’s manual for 
your other device to determine its available features. If 
your TV remote control does not operate a specific 
feature on another device, use the remote control that 
came with the device.
• If the TV still does not act as expected, use the Reset 
Factory Defaults procedure (- page 31).
Channel tuning problems
• Make sure the remote control is set to the correct device 
mode (- page 23).
• The channel may have been erased from the channel 
memory by the Auto Tuning feature. Add the channel to 
the channel memory (- page 28).
• The channel may be blocked by the Lock feature. 
Unblock the channel (- page 46).
• If you are unable to tune digital channels, check the 
antenna configuration (- page 28). If you are still 
unable to tune digital channels, clear all channels from 
the channel list and reprogram channels into the 
channel memory (- page 28). If you are still unable to 
tune digital channels, use the Reset Factory Defaults 
procedure (- page 31). Also see “TV stops responding 
to controls” and “Other problems” (- page 59).
Closed caption problems
• If the program or video you selected is not closed-
captioned, no captions will display.
• If text is not available, a black rectangle may appear. 
If this happens, turn off the closed caption feature (-
page 40).
• A closed-caption signal may not display correctly in the 
following situations: a) when a videotape has been 
dubbed; b) when the signal reception is weak; or c) 
when the signal reception is nonstandard (- page 40).
Rating blocking (V-Chip) problems
• If you forget your PIN code: While the PIN code entering 
screen is displayed, press E four times within 5 
seconds. The PIN code you previously stored will be 
cleared (- page 43). 
• The V-Chip feature is available for the U.S. V-Chip 
system only (- page 44).
No REGZA-LINK operation
• The REGZA-LINK feature is available for Toshiba 
REGZA-LINK compatible devices.
• Make sure the HDMI cables with  the HDMI Logo 
(
) are used.
• When the connected REGZA-LINK device does not work 
correctly after you have changed settings of the device, 
turn off your TV and  unplug the power cord, and then 
plug and turn on again.
• If several devices are connected, REGZA-LINK feature 
may not operate properly.
• Read the instruction manual furnished with the 
connected REGZA-LINK device.
HDMI problems
For HDMI cables
• Make sure the HDMI cables with the HDMI Logo 
(
) are used (- page 12).
For Deep Color
• You should need to use High Speed HDMI cable to work 
properly. Normal HDMI cable or DVI cable may not work 
with this option (- pages 15 and 51).
For Legacy HDMI source
• Some legacy HDMI sources may not work properly with 
the latest HDMI TV products, due to new standard 
adoption. Please try setting the following HDMI Setting 
items to Off (Deep Color, Lip Sync, INSTAPORT™) (- 
page 51). Your legacy HDMI source should operate 
properly with this TV product.
Media Player problems
• Make sure that devices are connected correctly.
• If you connect a USB device with separate cable or 
through USB hub, the TV does not recognize the USB 
device. 
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2009/07/10   11:03:30