Siemens C62 Guia Do Utilizador

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If you have questions regarding the use of your phone, you can contact us at 

www.my-siemens.com/customercare at any time. In addition to this we have listed some

frequently asked questions and answers below.

Phone cannot 

be switched on.

On/Off key not pressed long 

enough.

Press On/Off key for at least two seconds.

Flat battery.

Charge battery. Check charging indicator in the dis-

play.

Battery contacts dirty.

Clean contacts.

See also below under 

"Charging error"

Insufficient 

standby time.

Frequent use of organiser and 

games.

Restrict use if necessary.

Display illumination switched on. Switch off display illumination (page 39).

Charging error 

(charge icon 

not displayed).

Battery totally discharged.

1) Plug in charger cable, battery is on charge. 

2) Charge icon appears after approx. 2 hours.

3) Charge battery.

Temp. out of range 

+0 °C to +45 °C.

Make sure the ambient temperature is right, wait for a 

while, then recharge.

Contact problem.

Check power supply and connection to the phone. 

Check battery contacts and device plug socket, clean 

them if necessary, then insert battery again.

No mains voltage.

Use different mains power socket, check mains 

voltage.

Wrong charger.

Only use original Siemens accessories.

Battery faulty.

Replace battery.

SIM error

SIM card not correctly inserted.

Check that the SIM card is inserted correctly (page 6).

SIM card contacts dirty.

Use a dry cloth to clean the SIM card.

SIM card with wrong voltage.

Use 3V SIM cards only.

SIM card damaged (e.g. broken). Visually inspect the damage. Have SIM card replaced 

by service provider.