Allworx 9102 Guia De Configuração Rápida

 

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registered trademarks of their respective owners. 

Revised: December 27, 2007 

 

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3.1 My Calls View 

My Calls shows all calls currently being handled at the user’s extension. The calls are ordered with 
the oldest calls at the top. 
 
All calls that are associated with the user’s phone appear in the My Calls view. This view shows the 
following fields:  

•  Status – The phone icon will show if the call is:  

o 

Ringing 

o 

Active 

o 

Being Recorded 

o 

On Hold 

o 

Parked 

o 

Ended 

 

•  Call – Displays Caller-ID information such as name and number, if available. 
 
•  Line / Type – Displays the Line or Call Appearance that the call came in on or when out on.   

Information such as that the call is on hold or is parked at an extension will also be 
displayed. 

 

•  Time – Shows the elapsed time of the call.  

 
Note:   The column width for each field can be changed by clicking on the boundary line between 

field names and dragging it to a new position. 

 
The following actions can be initiated on the calls:  

•  Answer  
•  Release  

•  Hold / Resume 

•  Transfer 

•  Transfer to Voicemail 

•  Park 

•  Start / Stop Record