AASTRA 53i Guia Da Instalação

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28 Model 53i IP Phone Installation Guide
Troubleshooting Solutions
Troubleshooting Solutions
Why is the light not coming on with a new Voice Mail Message?
Your phone system or service provider must provide “Visual” Message 
Waiting service for this function to work. Check with your system 
administrator for more information.
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the phone 
and handset. See the section 
on 
 for information. 
Why is my speakerphone not working?
If you press 
 
and the speaker light flashes and you do not hear dial 
tone, the Set Audio option has been used to set up the phone for headset 
use; press 
 a second time. If the light goes out, the phone is set up to 
be used only with a headset or handset. If the light stays on steady and you 
hear dial tone, you can alternate between the speakerphone and the 
headset by pressing 
on 
 for 
instructions on how to change the Set Audio feature.
Why is my display blank?
Ensure that power is being provided to your phone. If your Network does 
not provide Inline power over Ethernet, you can obtain an additional 
accessory, the a PoE inline power injector, to provide power over 
Ethernet locally to your phone. See the section 
 on 
 for details.
Why can I only see 1 option when the installer or user guide says there 
are more?
The telephone screen will only show 1option at a time. To see more, press 
the down arrow button 
.
Why does the telephone wobble?
Make sure the cords are routed properly through the back of the phone, as 
indicated in the section, 
Check that the leg stands have been properly snapped into place.  Since 
the legs can be oriented in two different ways and in two different positions 
to offer four different phone viewing angles, check that both legs are 
oriented in the same direction and in the same position on either side of 
the phone.
What is a programmable key?
There are 6 top hard keys (programmable up to 6 functions), located at the 
top of the front panel. These are keys that you can set to perform specific 
functions and access enhanced services provided by third parties (for 
example, XML applications). See the section 
 on 
 or refer to your Aastra Model 53i User Guide. for more 
information.