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Trouble Shooting - FAQ                              Included with your Karaoke TV Star
T
rouble Shooting
Included  with  your  Karaoke  TV  Star  Player  you  should  find:
- Karaoke Manager software CD
- USB cable
- Audio Video cable
You  will  also  need:
- 4 AA batteries
- #1 Philips (cross-head) or Slot-head screwdriver
Your new Karaoke Player comes complete with everything you need to sound like a star.  
The very same voice processing technologies used in professional sound studios are built
right into your player. With just the press of a button you can ensure that your voice is always 
perfectly on key. You can also change your voice to sound like someone else, or give the 
illusion that you're singing within a different space. Even if you've never sung before, you'll
have fun with the many features included with your new Karaoke player. Have a look through
the Quick start instructions to get singing right away.
W
Whheenn  II  ggoo  ttoo  tthhee  w
weebbssiittee  II  kkeeeepp  ggeettttiinngg  sseenntt  bbaacckk  ttoo  tthhee  pprrooffiillee  ppaaggee,,  eevveenn  tthhoouugghh  II''vvee
eenntteerreedd  m
myy  pprrooffiillee  aallrreeaaddyy..
Make sure your Karaoke Player is turned on and connected to your computer using the USB cable. Ensure
that your Internet Browser (Microsoft Explorer or Netscape) has cookies enabled. To enable cookies, refer to
your browser's "Help" section and search for "cookies".
C
Caann  II  oonnllyy  ppuurrcchhaassee  ssoonnggss  w
wiitthh  aa  ccrreeddiitt  ccaarrdd??
Yes, www.onkeysongs.com accepts MasterCard, VISA and VISA Check Card.
II''vvee  cchhaannggeedd  m
myy  eem
maaiill  aaddddrreessss,,  ccaann  II  ssttiillll  bbuuyy  ssoonnggss??
Yes. Logon to www.onkeysongs.com, edit your account and update your email address information.
II  ccaann''tt  ddoow
wnnllooaadd  tthhee  ssoonnggss  II''vvee  ppuurrcchhaasseedd..
See "Initial Setup". The Karaoke Manager application must be installed and running before you can 
download songs and transfer them to your Karaoke Player.
II''m
m  hhaavviinngg  pprroobblleem
mss  iinnssttaalllliinngg  m
myy  K
Kaarraaookkee  M
Maannaaggeerr..
See the Help section on the website or on the installation CD that came with your Karaoke Player. Ensure
that your computer is running Windows 98 Second Edition or later. To determine what operating system you
are using right click on "My Computer" and select properties.  
II  llooaaddeedd  tthhee  C
CD
D,,  bbuutt  nnootthhiinngg  hhaappppeenneedd..
Double Click on "My Computer". Select the CD-ROM drive with the CD in it, and open the "Setup" file. 
II  ffoorrggoott  ttoo  iinnssttaallll  tthhee  ssooffttw
waarree  bbeeffoorree  ccoonnnneeccttiinngg  tthhee  K
Kaarraaookkee  P
Pllaayyeerr  ttoo  m
myy  U
US
SB
B..
Follow the Windows prompts to install a new USB device before beginning Step 1 of Initial Setup.
C
Caann  II  bbuuyy  aa  sseeccoonndd  ppllaayyeerr  aanndd  uussee  tthhee  ssoonnggss  ffrroom
m  m
myy  oorriiggiinnaall  ppllaayyeerr  oonn  iitt??
Yes you may add a second player to your web account. Simply plug your new player into your computer’s
USB port, power it on, and click “Connect to website” on the Karaoke Manager program. You will be taken to
the account setup page of www.onkeysongs.com. Enter your original email and password. The new
player will be added to your existing account. Due to song license regulations, the limit for this type of song
sharing is two players per account.
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