Lenovo a70 7099 Guia Do Utilizador
Chapter 5. Diagnostic programs
Diagnostic programs are used to test hardware components of your computer.
Diagnostic programs can also report operating-system-controlled settings that
interfere with the correct operation of your system. There are two programs
preinstalled on your computer to help you diagnose computer problems:
Diagnostic programs can also report operating-system-controlled settings that
interfere with the correct operation of your system. There are two programs
preinstalled on your computer to help you diagnose computer problems:
v
Lenovo ThinkVantage Toolbox (used when you are running the Windows
operating system)
operating system)
v
PC-Doctor for Rescue and Recovery (used when you cannot start the Windows
operating system)
operating system)
Notes:
1.
You can also download the PC-Doctor for DOS diagnostic program from
http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 46 for
detailed information.
http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 46 for
detailed information.
2.
If you are unable to isolate and repair the problem yourself after running the
programs, save and print the log files created by the programs. You will need
the log files when you speak to a Lenovo technical support representative.
programs, save and print the log files created by the programs. You will need
the log files when you speak to a Lenovo technical support representative.
Lenovo ThinkVantage Toolbox
The Lenovo ThinkVantage Toolbox program helps you maintain your computer,
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox
program to test devices, diagnose computer problems, create bootable diagnostic
media, update system drivers, and view system information.
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox
program to test devices, diagnose computer problems, create bootable diagnostic
media, update system drivers, and view system information.
v
To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating
system, click Start → All Programs → Lenovo ThinkVantage Tools → System
Health and Diagnostics
system, click Start → All Programs → Lenovo ThinkVantage Tools → System
Health and Diagnostics
. Follow the instructions on the screen.
v
To run the Lenovo ThinkVantage Toolbox program on the Windows XP
operating system, click Start → All Programs → ThinkVantage → Lenovo
ThinkVantage Toolbox
operating system, click Start → All Programs → ThinkVantage → Lenovo
ThinkVantage Toolbox
. Follow the instructions on the screen.
For additional information about running the Lenovo ThinkVantage Toolbox
program, refer to the Lenovo ThinkVantage Toolbox help system.
program, refer to the Lenovo ThinkVantage Toolbox help system.
PC-Doctor for Rescue and Recovery
The PC-Doctor for Rescue and Recovery program is part of the Rescue and
Recovery workspace on your Lenovo computer. Use the PC-Doctor for Rescue and
Recovery program if you are unable to start the Windows operating system.
Recovery workspace on your Lenovo computer. Use the PC-Doctor for Rescue and
Recovery program if you are unable to start the Windows operating system.
To run the PC-Doctor for Rescue and Recovery program from the Rescue and
Recovery workspace, do the following:
1.
Recovery workspace, do the following:
1.
Turn off the computer.
2.
Repeatedly press and release the F11 key when turning on the computer. When
you hear beeps or see a logo screen, release the F11 key. The Rescue and
Recovery workspace opens after a short delay.
you hear beeps or see a logo screen, release the F11 key. The Rescue and
Recovery workspace opens after a short delay.
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