ZyXEL P-660RU-T1 Manual Do Utilizador

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Prestige 660RU Series Quick Start Guide 
13
 
Troubleshooting 
PROBLEM CORRECTIVE 
ACTION 
The PWR/SYS 
LED is off. 
Make sure the Prestige is connected to the correct power adaptor, 
the power adaptor is connected to an adequate power supply and 
the Prestige power switch is turned on. 
Turn the Prestige off and on. If the error persists, you may have a 
hardware problem. In this case, you should contact your local 
vendor. 
The 10/100M 
LED won’t turn 
on. 
Check the cable connection to the Prestige LAN 10/100M port. 
Make sure your computer network card is working properly. 
The DSL LED is 
off. 
Check the connection between the Prestige DSL port and the wall 
jack. 
I cannot ping 
any computer on 
the LAN. 
If all of the LAN LEDs are off, check the cables between the 
Prestige and your computer or hub. 
Check the TCP/IP configuration on your computer. Make sure that 
the IP address and the subnet mask of the Prestige and the 
computer are in the same range. 
Refer to the appendix in your User’s Guide for more information 
about setting up the IP address on your computer. 
USB driver 
installation 
crashes my 
computer.  
You may have a sniffer program installed. Remove any sniffer 
applications on the computer and reboot the computer.  
Reinstall the USB driver.