ZyXEL p-2602hw-d1a Manual Do Utilizador

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P-2602HW(L)-DxA Series Quick Start Guide
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PSTN Line Pre-fix Number: If you want to make a regular 
phone call while one of your SIP accounts is registered. 
Enter a prefix number (1 to 7 digits long) in the PSTN Line 
Prefix Number
 field. These numbers tell the ZyXEL device 
that you want to make a regular phone call.
Relay to PSTN Line: Enter phone numbers for regular 
phone calls (that do not use the Internet) that you always 
want to dial without the prefix number. For example, enter 
emergency phone numbers here.
Click Apply.
4 Phone Calls
When a PHONE light turns on, your SIP account is registered successfully. Dial a numerical SIP number (like 
“12345” for example) on your phone’s keypad. Use your voice service provider’s dialing plan to make calls 
through the Internet to regular telephone numbers. See your User’s Guide for other calling options.
Troubleshooting
If you cannot access the Internet, follow these steps.
Check the device’s lights. If they are different than what is described in Section 2, turn off the device, make 
sure the connections are correct, and inspect your cables for damage. Turn the device on again.
Follow the steps in Section 3 again. Make sure you enter the correct information. For example, if your 
account has a user name and password, make sure you type it correctly. In addition, if you are not sure 
which encapsulation your ISP uses, contact your ISP.
If you are using a new Internet account, contact your ISP to make sure it is active.
If you still have problems, see Troubleshooting in the User’s Guide.
If you can access the Internet, but you cannot make calls through the Internet, follow these steps.
Check the PHONE lights. If neither of them is on, make sure that your telephone is connected to the 
corresponding PHONE port.
Make sure the VOICE OVER INTERNET SETUP wizard screens are properly configured (see Section 3.3). 
You can also check the VoIP status in the Status screen. See the User’s Guide for more information about 
this screen.
Viewing Your Product’s Certifications
Go to 
www.zyxel.com
.
Select your product from the drop-down list box on the ZyXEL home page to go to that product's page.
Select the certification you wish to view from this page.