ZyXEL NBG-416N Guia Do Utilizador

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 Chapter 20 Troubleshooting
NBG-416N User’s Guide
149
1
Check the hardware connections, and make sure the LEDs are behaving as 
expected. See the Quick Start Guide and 
2
Reboot the NBG-416N.
3
If the problem continues, contact your ISP. 
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check 
. If the NBG-416N is sending or receiving a lot of information, try 
closing some programs that use the Internet, especially peer-to-peer applications.
2
Check the signal strength. If the signal strength is low, try moving the NBG-416N 
closer to the AP if possible, and look around to see if there are any devices that 
might be interfering with the wireless network (for example, microwaves, other 
wireless networks, and so on).
3
Reboot the NBG-416N.
4
If the problem continues, contact the network administrator or vendor, or try one 
of the advanced suggestions.
Advanced Suggestion
• Check the settings for QoS. If it is disabled, you might consider activating it.
20.4  Resetting the NBG-416N to Its Factory 
Defaults 
If you reset the NBG-416N, you lose all of the changes you have made. The NBG-
416N re-loads its default settings, and the username/password resets to admin/
1234
. You have to make all of your changes again.
You will lose all of your changes when you push the RESET button.
To reset the NBG-416N,
1
Make sure the power LED is on.