ZyXEL p-660hwp Manual Do Utilizador

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 Chapter 23 Troubleshooting
P-660HWP-Dx User’s Guide
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Reset the device to its factory defaults, and try to access the P-660HWP-Dx with the 
default IP address. See 
If the problem continues, contact the network administrator or vendor, or try one of the 
advanced suggestions.
Advanced Suggestions
• Try to access the P-660HWP-Dx using another service, such as Telnet. If you can access 
the P-660HWP-Dx, check the remote management settings and firewall rules to find out 
why the P-660HWP-Dx does not respond to HTTP.
• If your computer is connected to the WAN port or is connected wirelessly, use a computer 
that is connected to a LAN/ETHERNET port.
V
I can see the Login screen, but I cannot log in to the P-660HWP-Dx.
Make sure you have entered the user name and password correctly. The default password 
is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on.
You cannot log in to the web configurator while someone is using Telnet to access the P-
660HWP-Dx. Log out of the P-660HWP-Dx in the other session, or ask the person who 
is logged in to log out. 
Turn the P-660HWP-Dx off and on. 
If this does not work, you have to reset the device to its factory defaults. See 
.
V
I cannot Telnet to the P-660HWP-Dx. 
See the troubleshooting suggestions for 
 Ignore the suggestions about your browser.
V
I cannot use FTP to upload / download the configuration file. / I cannot use FTP 
to upload new firmware. 
See the troubleshooting suggestions for 
 Ignore the suggestions about your browser.
23.3  Internet Access
V
I cannot access the Internet.