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Transcend Limited Warranty︱ 

All Transcend information, Inc. (Transcend) products are warranted and tested to be free from defects in 

material and workmanship and to conform to the published specifications. During the warranty period should 

your Transcend Photo frame  fail under normal use in the recommended environment due to improper 

workmanship or materials, Transcend will repair the product or replace it with a comparable one. This 

warranty is subject to the conditions and limitations set forth herein. 

Warranty Period: The Transcend Photo frame warranty period is two years from the date of purchase 

(One-year screen warranty: Within one year of the purchase date, Transcend will replace or repair Photo 

frame screens with four or more defective pixels). Transcend reserves the right to determine whether repair 

or replacement is suitable upon inspection of the product. The decision made by Transcend whether to repair 

or replace the product will be final. Additionally, Transcend reserves the right to provide a functionally 

equivalent refurbished replacement product.

 

Limitations:  This warranty does not apply to product failure caused by accidents, abuse, mishandling, 

improper installation, alteration, acts of nature, improper usage, or problems with electrical power. In 

addition, opening or tampering with the product casing, or any physical damage, abuse or alteration to the 

product’s surface, including all warranty or quality stickers, product serial or electronic numbers will also void 

the product warranty. This warranty only applies to the product itself, and excludes all product accessories, 

including, but not limited to: card adapters, cables, earphones, power adapters, and remote controls, which 

must be exchanged within seven days of the purchase date if defective. Transcend is not responsible for 

recovering any data lost due to the failure of a hard drive device. Transcend’s Photo frame must be used 

with devices that conform to the recommended industry standards. Transcend will not be liable for damages 

resulting from a third party device that causes the Transcend Photo frame  to fail. Transcend shall in no 

event be liable for any consequential, indirect, or incidental damages, lost profits, lost business investments, 

lost goodwill, or interference with business relationships as a result of lost data. Transcend is also not 

responsible for damage or failure of any third party equipment, even if Transcend has been advised of the 

possibility.  

Disclaimer: The foregoing limited warranty is exclusive. There are no other warranties, including any implied 

warranty of merchantability or fitness for a particular purpose. This warranty is not affected in any part by 

Transcend providing technical support or advice. Please read Transcend’s Warranty Policy in full to 

understand your rights. 

Transcend Warranty Policy: http://www.transcendusa.com/Support/Warranty.asp 

Online Registration: To expedite the warranty service, please register your Transcend Product within 30 

days of purchase. 

Register online at http://www.transcendusa.com/productregister 

™ 

The specifications mentioned above are subject to change without notice. 

 

www.transcendusa.com

 

*The Transcend logo is a registered trademark of Transcend Information, Inc. 

*All logos and marks are trademarks of their respective companies.