Planar px2411w Guia Do Utilizador

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 17 
 
TECHNICAL SUPPORT (FAQ) 
 
 
Problem & Question 
Possible Solution 
Power LED is not on 
*Check if the Power Switch is in the ON 
position 
*Power Cord should be connected  
No Plug & Play 
*Check if the PC system is Plug & Play 
compatible  
*Check if the Video Card is Plug & Play 
compatible 
*Check if the D-15 plug pin of Video 
Cable is bent 
*Make sure the LCD Monitor Drivers are 
installed 
Picture is fuzzy 
*Adjust  the Contrast and Brightness 
Controls. 
Picture bounces or a wave 
pattern is present in the picture 
*Move electrical devices that may cause 
electrical interference. 
The power LED is ON (Amber) 
but there’s no video or no 
picture. 
*Computer Power Switch should be in 
the ON position. 
*Computer Video Card should be snugly 
seated in its slot 
*Make sure monitor’s video cable is 
properly connected to the computer. 
*Inspect monitor’s video cable and make 
sure none of the pins are bent. 
*Make sure computer is operational by 
hitting the CAPS LOCK key on the 
keyboard while observing the CAPS 
LOCK LED.  The LED should either 
turn ON or OFF after hitting the CAPS 
LOCK key. 
Missing one of the primary 
colors (RED, GREEN, or 
BLUE) 
*Inspect the monitor’s video cable and 
make sure that none of the pins are  
bent. 
Screen image is not centered 
or sized properly.
 
*Adjust pixel frequency (CLOCK) and 
FOCUS or press hot-key (AUTO) 
 
Picture has color defects 
(white does not look white) 
*Adjust RGB color or select color 
temperature 
Horizontal or vertical 
disturbances on the screen 
*Use win 95/98 shut-down mode Adjust 
CLOCK and FOCUS or perform hot- 
key (AUTO-key).