VTech CS6429-2 Guia Do Utilizador

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Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice 
messages: those left on its built-in answering system and those left at your 
service provider’s (fees may apply). Your telephone’s built-in answering system 
messages and voicemail messages are separate. Each alerts you to new 
messages differently.
If 
XX NEW MESSAGES and   display on the handset and the message 
window on the telephone base flashes, there are new messages recorded 
on the built-in answering system. Press 
MENU/
SELECT
 twice on the handset 
(page 42) or     
/PLAY/
STOP
 on the telephone base (page 42) to listen. 
If 
NEW VOICEMAIL and   display on the handset, your telephone service 
provider is indicating that it has new voicemail for you. To listen to your 
voicemail, you typically dial an access number provided by your telephone 
service provider, followed by security code or PIN.
Some service providers bundle or combine multiple services like voicemail and 
call waiting, so you may not be aware that you have voicemail. To check what 
services you have and how to access them, contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off  
your answering system. To use your answering system rather than your 
voicemail service, contact your telephone service provider to deactivate  
your voicemail service. 
Using the answering machine and voicemail together 
You can also use your telephone answering system and voicemail together by 
setting your built-in answering system to answer before voicemail answers as 
described below. To learn how to program your voicemail settings, contact your 
telephone service provider. Then, if you are on a call, or if the answering system 
is busy recording a message and you receive another call, the second caller can 
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your 
voicemail is set to answer. For example, if your voicemail answers after six rings, 
set your answering system to answer after four rings. Some voicemail providers 
may program the delay before answering calls in seconds instead of rings. In this 
case, allow six seconds per ring when determining the appropriate setting.
Answering system operation