Cool-Icam cool-i karaoke Manual Do Utilizador

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9 Troubleshooting Problems
Please also refer to the help les and user guide that accompany the enclosed applications.  
For further information and support, please visit our website:  http://www.cool-icam.com.
• Troubleshooting  Cool-i Karaoke
Symptom
Problem
Solution
Battery LED is blinking.
Battery power is too low.
Replace batteries.
The  second  microphone 
(not  supplied)  does  not 
work.
The microphone plug is not correct.
Use  a  6.5mm-to-3.5mm  microphone  plug 
convertor.  For requirements of the additional 
microphone, please refer to “Specications”on 
page 17.
I  cannot  switch  on  my 
Cool-i Karaoke
The battery polarity positioned incorrectly
Re-insert the battery in the correct polarity.
I  cannot  view  my  .kar 
songs on my TV.
The Cool-i Karaoke is not switched on
or
The TV out cable is not properly connected
or
The video setting is incorrect.
Switch the Cool-i Karaoke ON
or
Check all cables are connected
or
Select NTSC/PAL on the PAL/NTSC selector.
and
Change “TV/Video” Switch to “Video”.
• Troubleshooting  Software
Shut down all other applications and attempt 
to reinstall the driver, or download the updated 
driver from www.cool-icam.com and install the 
updated driver.
My Karaoke Manager does not load.
Check the USB controller in your BIOS if they 
are activated.  If these do not work contact your 
national customer support representative.
Symptom
Problem
Solution
I  cannot  download  songs 
to my Cool-i Karaoke.
Connection failure
or
The Cool-i Karaoke is not switched on
or
The Cool-i Karaoke memory is full
or
The battery power is low.
Check all cables connections are secured
or
Always  switch  the  Cool-i  Karaoke  ON  rst 
before connecting to the USB cable
or
Delete some songs before downloading in new 
ones
or
Check  your  battery  power  on  the  lower 
right  corner  of  the  “My  Karaoke  Manager” 
if  “Batteries  Low”  is  displayed.    Replace 
batteries.
Some  of  songs  could  not 
be  played  on  my  Cool-i 
Karaoke.
Songs not of the right format.
Make  sure  you  use  .kar  format  and  use  the 
vanBasco Karaoke Player to test the le before 
uploading into your Cool-i Karaoke.
Go to the computer desktop.  Right click on “My 
Computer”.  Click “Properties”.  Select “Device 
Manager”.  Double click on “CD_ROM”, double 
click  on  “CD-R  (normally  the  manufacturer’s 
name.  Click on “Settings”.  Ensure “Auto insert 
notication”    is  ticked  and  the  “disconnect” 
is  ticked.    If  you  change  the  settings  the 
computer will ask you to restart your PC.  Click 
“Yes”.
My  CD  Installation  wizard 
does not work.
The CD auto installation feature is switched to 
OFF
or
The CD-ROM is disconnected.
1.  Must disconnect the Cool-i Karaoke from 
the computer.
2.  Restart the computer.
3.  Install My Karaoke Manager.
4.  Re-connect  the  Cool-i  Karaoke  to  your 
computer.
Your  PC  will  prompt  you 
a  message  asking  for  the 
USB device driver.
Cool-i Karaoke was connected to a computer 
before the driver was installed.
I receive an error message 
when  I  am  installing  My 
Karaoke Manager.