Canon c5000 Manual Do Utilizador

Chapter 10

Print jobs vanish or you

Another Windows application

In the Preferences dialog box

are printing garbage

on your computer may be

of the Setup Options of the

trying to communicate with

MultiPASS Desktop Manager,

the printer port the MultiPASS

enable the Spooler: Desktop

background is using. This

Manager option. This avoids

conflict can result in strange

using the Windows 95 Print

printing behavior.

Spooler and sends the print
job directly to the MultiPASS.

Make sure the MultiPASS

If the MultiPASS Background 

Background is loaded.

icon does not appear on the
bottom of your screen, turn on
the MultiPASS Background.

The printout curls

Your pages may include a

Remove each sheet as it is

large amount of ink.

printed. Allow it to dry, then
roll it in the opposite direction
of the curl.

Your computer indicates

A device time-out occurs when

Make sure the MultiPASS is

a device time-out

the computer sends data to the

plugged in, and that its 

MultiPASS, but the MultiPASS

interface cable is securely

does not respond. The

attached to the unit and to

MultiPASS may be unplugged,

the computer. Clear any paper 

not connected to the computer,

jams, and make sure paper is 

or have a paper jam.

loaded properly in the sheet
feeder.

Print quality is not what

The paper you are using 

Make sure you are using 

you expect; print is not

may not be supported by 

the recommended paper 

clear; splashed or missing

the unit.

(see page A-2).

dots, white streaks

You may be printing on the

Some paper has a right side 

wrong side of the paper.

for printing. If the print quality
is not as clear as you would like
it to be, try turning the paper
over and printing on the other
side.

The print head nozzles 

Clean the print head (see 

may be clogged.

page 9-8); repeat cleaning 
if necessary. If print quality is
not recovered after executing
the cleaning five times, replace
the BJ cartridge.