Ricoh 2232c Guia Do Utilizador

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Appendix
112
9
[Error has occurred in the scanner driver.]
• Check whether the network cable is 
connected correctly to the client compu-
ter.
• Check whether the Ethernet board of 
the client computer is recognized cor-
rectly by Windows.
• Check whether the client computer can 
use the TCP/IP protocol.
[Fatal error has occurred in the scanner.]
An recoverable error has occurred in the 
machine. Call your service representative.
[Insufficient memory. Close all other applications, then 
restart scanning.]
• Close all the unnecessary applications 
running on the client computer.
• Uninstall the TWAIN driver, and then 
reinstall the driver after restarting the 
computer.
[Insufficient memory. Reduce the scanning area.]
• Reset the scan size.
• Lower the resolution.
• Set with no compression. See p.19 
Note
❒ “The Relationship between the Resolu-
tion and the Scanning Area” chart in 
Help for halftone scanning might not al-
ways apply. Scanning cannot be per-
formed if large values are set for 
brightness when using halftone or high 
resolution.
❒ When a paper misfeed occurs in the ma-
chine during printing, scanning cannot 
be performed. In this case, after the mis-
fed paper has been removed, proceed 
with scanning.
[Invalid Winsock version. Please use version 1.1 or high-
er.]
Install the operating system of the compu-
ter or copy Winsock from the operating 
system CD-ROM.
[No response from the scanner.]
• Check whether the machine is connect-
ed to the network correctly.
• The network is crowded. Wait for a 
while, and then try to reconnect.
[No User Code is registered. Consult your system ad-
ministrator.]
Access is restricted with user codes. Con-
sult the system administrator of the ma-
chine.
[Please call your service representative.]
An unrecoverable error has occurred in the 
machine. Call your service representative.
Message
Causes and solutions