Citel 6000 Guia Da Instalação

EXTender 6000 Quick Installation Guide

 

34

 

 

The following messages appear on the remote telephone display connected to the Remote Unit when a 
connection attempt fails. The telephone shows Connect Error, followed by a message. Table 9: 
Connect Error Messages, on the next page, contains the possible Connect Error messages. 

Already connected 

Remote port is already connected. 

Reset port at the Gateway. 

Assigned port 
Busy (see note) 

The switch port is being used by 
another user. 

Wait until port is available or 
reset port on the 
PBXgateway and try to re-
connect. 

Assigned port 
Down (see note) 

The switch port is not available, due 
to problems (green flicker) with the 
port. 

Check port connection at the 
PBXgateway. 

Carrier Lost  
(see note) 

Displayed if the network connection 
to the PBX is lost. 

Check network links. 
Attempt to reconnect after 
network is up and running. 

Connect rejected 

The system rejects the connection 
request. 

Make sure the Connect 
Password is correct. 
Check network links. 
Attempt to reconnect. 

Connect Timeout 

The EXTender cannot connect to 
the 
PBXgateway. 

Check WAN connection on 
the unit 

Network disabled 

The network device is not 
connected, being used, or is not 
active. 

Check network link and 
device. 

Network down 

The network device has a problem.  

Check network link and 
device. 

Network in use 

The network device is being used by 
another device. 

Reset WAN and try to re-
connect. 

Network not ready 

The network device is not ready for 
use. (yellow LED) 

Make sure primary connect 
matches “enabled” WAN port. 

No bandwidth 

The unit bandwidth is 
oversubscribed. No network 
bandwidth is available for telephone 
signaling 

Change voice compression. 

Normal take down 

Displayed when the network device 
is either being rebooted or reset. 

Wait until the WAN link LED 
is solid green, and then 
attempt to re-connect. 

No Voice path 
(see note) 

The unit bandwidth is 
oversubscribed. No network 
bandwidth is available for voice. 

Change voice compression. 

Peer disconnect 

Displayed when the Switch unit has 
disconnected from the network 
device. 

Check the voice compression 
or network at the 
PBXgateway.