Citel 6000 Guia Do Utilizador

 

PBXgateway

™ 

& EXTender

TM

 

6000 System Administrator’s Guide

 

171

 

 

 
The following messages appear on the remote telephone display connected to the Branch Office 
or EXTender 4000 remote units when a connection attempt fails. The telephone shows ‘Connect 
Error,’ followed by a message. Table 19 and 20 contains the possible Connect Error messages. 
 
 

Already connected 

Remote port is already connected.  

Reset port at PBXgateway. 

Assigned port Busy 
(see note) 

The switch port is being used by 
another user. 

Wait until port is available or reset 
port on Gateway and try to re-
connect. 

Assigned port Down 
(see note) 

The switch  port is not available, 
due to problems (green flicker) with 
the port.  

Check port connection at 
PBXgateway. 

Carrier Lost  
(see note) 

Displayed if the network connection 
to the PBX is lost. 

Check network links. 
Attempt to reconnect after 
network is up and running. 

Connect rejected 

The PBX/KSU rejects the 
connection request.  

Possible connect password is 
incorrect. 
Check network links. 
Attempt to reconnect. 

Connect Timeout 

Remote cannot connect to 
PBXgateway. 

Check WAN connection on 
PBXgateway unit. 

Network disabled 

The network device is not 
connected, being used,  or is not 
active. 

Check network link and device. 

Network down 

The network device has a problem. 

Check network link and device. 

Network in use 

The network device is being used 
by another device. 

Reset WAN and try to re-connect. 

Network not ready 

The network device is not ready for 
use. (yellow LED) 

Make sure primary connect 
matches “enabled” WAN port. 

No bandwidth 

The unit bandwidth is 
oversubscribed. No network 
bandwidth is available from phone 
signaling.  

Check synch rate or change voice 
compression. 

Table 19:   Connect Error Messages 
 
Note: These messages are not preceded by “Connect Error”.