Revel f50 Guia Do Utilizador

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REVEL PERFORMA F50a
Owner’s Manual
22
OBTAINING SERVICE
Before returning a product for warranty or non-warranty service,
contact Harman Specialty Group Customer Support to
determine the extent of the problem and to obtain a Return
Material Authorization (RMA) number. No products will be
accepted without an RMA number issued from Harman Specialty
Group.
If a Revel product must be returned for repair, Harman Specialty
Group will assume no responsibility for the product during ship-
ment from the customer to Harman Specialty Group, whether the
product is or is not covered under warranty.
All returns must be:
well-packaged using the original packing materials (if possi-
ble)
properly insured and consigned
pre-paid to a reliable shipping agent
The following information must be included when a product is
returned for service:
name
company name
street address, city, state, and zip code
telephone number, including area code and country code (if
applicable)
product serial number
a detailed description of the problem
the preferred method of return shipment
RMA number clearly marked on both the inside and outside
of the package
Do not return accessories such as owner’s manuals unless
instructed to do so.