3com 4210 Guia De Configuração Rápida

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B
O
BTAINING
 S
UPPORT
 
FOR
 
Y
OUR
3C
OM
 P
RODUCTS
3Com offers product registration, case management, and repair services through 
eSupport.3com.com
.
 You must have a user name and password to access these 
services, which are described in this appendix.
Register Your Product 
to Gain Service 
Benefits
To take advantage of warranty and other service benefits, you must first register 
your product at: 
3Com eSupport services are based on accounts that are created or that you are 
authorized to access.
Solve Problems Online
3Com offers the following support tool:
3Com Knowledgebase — Helps you to troubleshoot 3Com products. This 
query-based interactive tool is located at:
It contains thousands of technical solutions written by 3Com support 
engineers. 
Purchase Extended 
Warranty and 
Professional Services
To enhance response times or extend your warranty benefits, you can purchase 
value-added services such as 24x7 telephone technical support, software 
upgrades, onsite assistance, or advanced hardware replacement. 
Experienced engineers are available to manage your installation with minimal 
disruption to your network. Expert assessment and implementation services are 
offered to fill resource gaps and ensure the success of your networking projects. 
For more information on 3Com Extended Warranty and Professional Services, see:
Contact your authorized 3Com reseller or 3Com for additional product and 
support information. See the table of access numbers later in this appendix.
Access Software 
Downloads
You are entitled to bug fix / maintenance releases for the version of software that 
you initially purchased with your 3Com product. To obtain access to this software, 
you need to register your product and then use the Serial Number as your login. 
Restricted Software is available at:
http://eSupport.3com.com/