Xerox 540 Guia Do Utilizador

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Troubleshooting
6
User Manual
6-23
Black-and-white prints instead of color
If you have a Macintosh
Make sure that you are using the Phaser 540 driver or the latest 
Apple LaserWriter printer driver (version 6.0.7 or higher), which 
supports color PostScript.  
Make sure that Color/Grayscale is selected in the Print dialog box.  
Some applications require special files to print in color.  Make sure 
that these files are properly installed.  For information, refer to the 
manual Phaser 540 Drivers and Utilities Printing Reference.
Make sure that you have not selected Monochrome in the 
TekColor Options dialog box.
If you have a PC 
Be sure to use a driver that supports color PostScript.  If you are 
using Windows 3.1, use the Phaser 540 driver.  
If you are using Windows, make sure that the Color box in the 
Options dialog box is checked.  For information on the drivers, 
refer to the manual Phaser 540 Drivers and Utilities Printing 
Reference
.
Make sure that you have not selected Monochrome in the 
Tektronix Printer Features dialog box.
If you are not using a driver, make sure that you have not sent the 
monochrome snippet; make sure that the front panel is not set for 
Monochrome
.