Avaya 4621SW Guia Do Utilizador

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Avaya one-X Quick Edition Release 2.0.0 Telephone User Guide
July 2006
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Chapter 5: Redirecting Calls through Call 
Forwarding
Introduction 
This chapter describes how to forward calls from your Quick Edition IP Telephone to the 
Voicemail Application, another Quick Edition IP Telephone on your one-X Quick Edition 
network, or an external number. 
Tip:
Tip:
If your Quick Edition IP Telephone is connected to the same network as your 
computer, you can use the web browser on the computer to set call forwarding 
options. For more information about the web-based options, see 
The following sections are included in this chapter:
Forwarding Calls 
Call-forwarding features let you specify rules for handling calls that are routed to your 
Telephone directly or through the Auto Attendant feature. You can forward calls to: 
the Voicemail Application on your Telephone,
an extension number listed in the Corporate directory or your Personal directory, or
the telephone number that you specify (for example, an outside line).
Note:
Note:
If your network has a G10 PSTN gateway and you forward an incoming outside 
call to a PSTN number, the call will consume two PSTN lines (one incoming, and 
one outgoing) on the G10 PSTN gateway while the call is active.
Initially, unanswered calls are forwarded to the Voicemail Application on your Telephone after 
three rings. You can increase the number of rings if you would like to have more time to answer 
the Telephone before an unanswered call is forwarded. If required, you can choose to forward 
all calls instead of unanswered calls only.