Avaya 9640G Guia Do Utilizador

Use the Call Unpark feature to release a call from the extension at which it was parked, when
the extension is part of a coverage or hunt group.

1. From the Phone screen, scroll right to access the Features menu.

2. If necessary, scroll down to Call Unpark and press OK or just press the

corresponding line button.

3. Enter the original extension from which the call was parked.

4. Press Enter or OK to release (unpark) the call.

When your administrator has set up this feature, you can answer a call ringing at another
extension without having to be a member of a "pickup group."

1. Scroll right from the Phone screen to access the Features menu.

2. If necessary, scroll down to Directed Call Pickup and press OK or just press the

corresponding line button .

3. Answer the call as you normally would.

When your administrator has set up this feature, you can answer a call ringing at a phone in
a call pickup group other than your own.

Unparking a call

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July 2011     65